FAQ — Frequently Asked Questions

About Our Stores

Where is Last Rodeo located?

We have two Arizona stores: 7072 E 5th Ave, Scottsdale, AZ 85251 in Old Town Scottsdale, and 414 S Mill Ave, Suite 119, Tempe, AZ 85281 on Mill Avenue in downtown Tempe.

Which cities do you serve?

Customers visit us from across the Valley, including Phoenix, Mesa, Chandler, Gilbert and Glendale. We also ship across the USA and worldwide.

What are your store hours?

Both stores are open daily, 9 AM to 7 PM. Call (602) 885-6438 to confirm holiday hours.

The Custom Hat Bar

What is the Hat Bar?

The Last Rodeo Hat Bar is a hands-on experience where you design and customize your own cowboy hat. Choose your base hat, then personalize it with bands, feathers, pins and other touches with guidance from our hatters. The result is a one-of-a-kind hat that is truly yours.

Who is the Hat Bar for?

The Hat Bar is perfect for bachelorette parties, bridal showers, corporate team-building events, birthday parties, girls' nights and private gatherings. We can accommodate groups of all sizes at both stores.

How do I book a Hat Bar event?

Visit our Custom Hat Bar page and fill out the booking form. You can also call us at (602) 885-6438 or email info@lastrodeoaz.com.

How much does the Hat Bar cost?

Pricing varies based on the hat style and customizations selected. Contact us for a custom quote for your group.

Products & Sizing

What brands do you carry?

We carry top western brands including Stetson, Resistol, Charlie 1 Horse, Twister, Bullhide, Dan Post, Double D Ranch, Old Gringo, Kimes Ranch, R. Watson and Scully.

How do I find my hat size?

Wrap a soft tape measure around your head just above your ears and eyebrows. See our size guide for the full cowboy hat size chart in centimetres, inches, US and UK sizes.

How do I find my boot size?

Our size guide has men's and women's cowboy boot charts with US, UK and EU sizes, plus fit tips.

Do you offer gift cards?

Yes. Last Rodeo gift cards are available in store and online.

Orders & Shipping

Do you ship nationwide?

Yes. We ship to all 50 states, and US orders over $100 ship free. Orders are processed in 1 to 2 business days.

How long does shipping take?

Standard shipping within the United States usually takes 2 to 5 business days after processing. Custom and limited edition items may need 7 to 15 business days of preparation first.

Do you ship internationally?

Yes, to many countries. Shipping cost and delivery time depend on your destination and are shown at checkout. See our worldwide shipping page.

How do I track my order?

You will receive a tracking number by email once your order ships. You can also log into your account to view order status.

What is your return policy?

We accept returns within 30 days of delivery on unworn items with original tags and packaging. Custom hats and Hat Bar items are final sale. See our return policy for full details.

Can I change or cancel my order?

Contact us as soon as possible at info@lastrodeoaz.com if you need to change or cancel your order. We will do our best to help before it ships.